Left Side of the Dashboard Page has error: "Error formatting macro: subspaces: java.lang.NoSuchMethodError: com.atlassian.confluence.spaces.SpaceManager.getPermittedSpaces(Lcom/atlassian/user/User;)Ljava/util/List;"

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Left side of Dashboard page is empty and has the following error:

Error formatting macro: subspaces: java.lang.NoSuchMethodError: com.atlassian.confluence.spaces.SpaceManager.getPermittedSpaces(Lcom/atlassian/user/User;)Ljava/util/List;

 

The following appears in the atlassian-confluence.log

2015-06-02 17:06:26,349 ERROR [http-bio-443-exec-18] [renderer.v2.components.MacroRendererComponent] processMacro Unexpected error rendering macro 'subspaces': com.atlassian.confluence.spaces.SpaceManager.getPermittedSpaces(Lcom/atlassian/user/User;)Ljava/util/List;'
 -- referer: https://<Confluence_BaseURL>/login.action?os_destination=%2Findex.action&permissionViolation=true | url: /dashboard.action | userName: UserA | action: dashboard

Cause

This issue is caused by an outdated plugin, SubSpace Plugin

Resolution

Update your SubSpace Plugin by:

  1. Go to Confluence Admin
  2. Manage Add-Ons
  3. On the drop down list, find 'User Installed'
  4. Search for the plugin SubSpace by Communardo Software GmbH
  5. Update this plugin
Last modified on Mar 30, 2016

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