Problem

When accessing the Contact your JIRA Administrators page, the following is displayed:

Cause

This is displayed when the Contact the JIRA Administrators form is not correctly configured as per Configuring JIRA Options.

Resolution

In order to display this form, please ensure the following are configured in JIRA:

• The Contact Administrators Form option in the Administration > System > General Configuration page is set to ON.
• Outgoing Mail is enabled on the Administration > System > Outgoing Mail page.

• An SMTP Mail Server is configured, so JIRA can send messages to the Administrators – see Configuring an SMTP mail server to send notifications.