Symptoms

An announcement banner is displayed at the top of the screen: This version of JIRA Agile requires sprints on Scrum boards to be migrated, although all visible Scrum boards have been migrated by accessing the Plan mode.

Causes

• The board has not yet been accessed after the upgrade;
• The board is orphaned. There is a story raised to better improve this under  GHS-10613 - Getting issue details... STATUS ;

Resolution

1. Retrieve a list of Scrum boards (and the respective owners) that have not been migrated can be retrieved from the database with the below query;

   SELECT "ID", "NAME", "OWNER_USER_NAME" FROM "AO_60DB71_RAPIDVIEW" WHERE "SPRINT_MARKERS_MIGRATED" != 't' AND "SPRINTS_ENABLED" = 't';
    
   -- If using Oracle, the values 0 and 1 are used instead, so use the below query
   SELECT "ID", "NAME", "OWNER_USER_NAME" FROM "AO_60DB71_RAPIDVIEW" WHERE "SPRINT_MARKERS_MIGRATED" != '1' AND "SPRINTS_ENABLED" = '1';

2. Have the boards' owners (or anyone granted permission) access the Backlog view of those boards, so that the migration of Sprint Markers is triggered;
3. If it's not possible to find those boards, follow the instructions on the Workaround section of GHS-10613 - Getting issue details... STATUS ;

 If you're using JIRA Cloud, open a support case at support.atlassian.com.

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