JIRA Agile unavailable due to upgrade task not completing

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Symptoms

Upon upgrade to JIRA Agile 6.3.0.1, the instance were not able to complete a specific upgrade task - GhUpgradeTask037. The following error appears in the atlassian-jira.log

2013-08-26 00:54:08,518 TP-Processor13 ERROR sysadmin 53x7850x1 lala 59.167.133.100,131.103.26.242 /rest/plugins/1.0/com.pyxis.greenhopper.jira-key [sal.core.upgrade.PluginUpgrader] Upgrade failed: null
java.lang.NullPointerException
 at com.atlassian.greenhopper.upgrade.GhUpgradeTask037.updateWorkflows(GhUpgradeTask037.java:186)
 at com.atlassian.greenhopper.upgrade.GhUpgradeTask037.performUpgrade(GhUpgradeTask037.java:117)
 at com.atlassian.greenhopper.upgrade.AbstractGhUpgradeTask.doUpgrade(AbstractGhUpgradeTask.java:62)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Cause

The NPE was being thrown because the upgrade task not being able to be completed because workflow description is blank. This is a bug that currently being tracked below:

GHS-9727 - Getting issue details... STATUS

Resolution

A revised version of the upgrade task was implemented. Upgrade to JIRA Agile 6.3.0.2 instead.

Last modified on Mar 30, 2016

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