Confluence Page does not load "Page Unavailable"

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Symptoms

Certain Confluence page(s) do not load or are not accessible. When that happens you will most likely see "Page Unavailable". 

 Diagnosis:

  • Page Unavailable
  • Wheel Spins for a long time
  • If you are seeing the page that say "Page Unavailable" its important to determine whether its the entire application or just certain Confluence page(s). 

Workaround

  • Try accessing the page in edit mode. If you can access the page in edit mode, remove/save content until the page displays. 
  • Clear the cache on the web browser and/or disable extensions and use incognito mode
  • Try an alternative web browser
  • Determine whether other users are having the same issue
  • Check to see if the issue happens on another network or computer
  • Make sure you are using Supported Platforms
  • Contact support and let them know you've already exhausted the above suggestions 
Last modified on Oct 7, 2015

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