Transitioning an Issue

JIRA workflow statuses map to columns on a board.

To configure these mappings, see Configuring Columns.

To transition an issue to a different JIRA workflow status on a board:

1. Click the Agile link's down-arrow in the top navigation bar, then select your preferred board from the resulting dropdown menu.
2. In the Active sprints (Scrum board) or Kanban board (Kanban board), transition an issue by dragging and dropping the issue from one column to another (see  Screenshot 1 below).

   • When you start dragging an issue, you can only transition the issue to columns whose background turns blue. When the issue is hovered over the target column, the blue background turns green.

   • If the target column is associated with more than one status then, when the issue is hovered over that column, each status will appear as a separate section with a dashed outline (see Screenshot 2 below). Complete the transition to the appropriate status by dropping the issue onto the section of the column.

   • It is not possible to transition multiple issues by dragging them to another column.

3. If a dialog box opens for your workflow transition status, you must complete all mandatory fields (indicated by a red asterisk) before submitting the form.

You can also transition an issue via Keyboard Shortcuts if you prefer.