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Finding Your Bitbucket Server Support Entitlement Number (SEN)
Support policies
On this page
Related content
- Raising a request with Atlassian Support
- How to configure SAML SSO for Bitbucket Data Center with OKTA
- Connecting Bitbucket Server to JIRA for user management
- Support policies
- Bitbucket Data Center and Server Knowledge Base
- Requesting add-ons
- Running the Bitbucket Server installer
- What is the Bitbucket Server ID?
- Linking Bitbucket Server with JIRA
- Updating your Bitbucket Server License Details
Your Support Entitlement Number (SEN) is required when raising a support request in our Support system: http://support.atlassian.com.
See How to find your Support Entitlement Number (SEN) in the Support space for more general information about how Atlassian Support uses this number.
The three ways of finding your SEN are described below.
Method 1 — Check the Bitbucket Server Administration Interface
To find your SEN in the Bitbucket Server administration interface:
- Click the
icon in the Bitbucket Server header. - Click Licensing in the left navigation panel (under 'Settings'). The SEN is shown as in the screenshot below:
Method 2 — Check my.atlassian.com
To find your SEN via my.atlassian.com:
- Log into my.atlassian.com as the Account Holder or Technical Contact for your Bitbucket Server product.
- The SEN will be shown, as per the screenshot below:
Method 3 — Check your Atlassian Invoice
Your Support Entitlement Number (SEN) appears on the third page of your Atlassian Invoice.
Last modified on Feb 1, 2016
Related content
- Raising a request with Atlassian Support
- How to configure SAML SSO for Bitbucket Data Center with OKTA
- Connecting Bitbucket Server to JIRA for user management
- Support policies
- Bitbucket Data Center and Server Knowledge Base
- Requesting add-ons
- Running the Bitbucket Server installer
- What is the Bitbucket Server ID?
- Linking Bitbucket Server with JIRA
- Updating your Bitbucket Server License Details
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