Indexing Failed after Cloud Backup Restoration in JIRA Server due to "shareType should not be null!"

Related content

  • No related content found

Still need help?

The Atlassian Community is here for you.

Ask the community

Problem

After restoring a Cloud backup to JIRA server, indexing failed with the following errors in atlassian-jira.log

2016-08-19 21:18:10,996 JiraTaskExectionThread-3 WARN sysadmin 1277x313x1 v5jhvz 10.61.1.234 /secure/admin/jira/IndexReIndex.jspa [c.a.jira.index.AccumulatingResultB$
java.lang.RuntimeException: java.util.concurrent.ExecutionException: com.atlassian.jira.util.dbc.Assertions$NullArgumentException: shareType should not be null!
        at com.atlassian.jira.index.FutureResult.await(FutureResult.java:29)
        at com.atlassian.jira.index.AccumulatingResultBuilder$CompositeResult.await(AccumulatingResultBuilder.java:140)
        at com.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndex(DefaultSharedEntityIndexManager.java:128)
        at com.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndexAll(DefaultSharedEntityIndexManager.java:83)
        at com.atlassian.jira.util.index.CompositeIndexLifecycleManager.reIndexAll(CompositeIndexLifecycleManager.java:64)
        at com.atlassian.jira.util.index.CompositeIndexLifecycleManager.reIndexAll(CompositeIndexLifecycleManager.java:48)
        at com.atlassian.jira.web.action.admin.index.ReIndexAsyncIndexerCommand.doReindex(ReIndexAsyncIndexerCommand.java:25)
        at com.atlassian.jira.web.action.admin.index.AbstractAsyncIndexerCommand.call(AbstractAsyncIndexerCommand.java:54)
        at com.atlassian.jira.web.action.admin.index.ReIndexAsyncIndexerCommand.call(ReIndexAsyncIndexerCommand.java:16)
        at com.atlassian.jira.web.action.admin.index.AbstractAsyncIndexerCommand.call(AbstractAsyncIndexerCommand.java:24)
        at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:453)
        at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:421)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
        at java.lang.Thread.run(Thread.java:745)
Caused by: java.util.concurrent.ExecutionException: com.atlassian.jira.util.dbc.Assertions$NullArgumentException: shareType should not be null!
        at java.util.concurrent.FutureTask.report(FutureTask.java:122)
        at java.util.concurrent.FutureTask.get(FutureTask.java:192)
...
2016-08-19 19:07:19,414 JiraImportTaskExecutionThread-1 ERROR sysadmin 1144x114x1 1mg9eth 10.60.2.234 /secure/admin/XmlRestor$
com.atlassian.jira.index.IndexingFailureException: Indexing completed with 2 errors
        at com.atlassian.jira.index.AccumulatingResultBuilder$CompositeResult.await(AccumulatingResultBuilder.java:150)
        at com.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndex(DefaultSharedEntityIndexManager.java:1$
        at com.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndexAll(DefaultSharedEntityIndexManager.jav$
        at com.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndexAll(DefaultSharedEntityIndexManager.jav$
        at com.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.activate(DefaultSharedEntityIndexManager.java:$
        at com.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.activate(DefaultSharedEntityIndexManager.java:$
        at com.atlassian.jira.util.index.CompositeIndexLifecycleManager.activate(CompositeIndexLifecycleManager.java:134)
        at com.atlassian.jira.util.index.CompositeIndexLifecycleManager.activate(CompositeIndexLifecycleManager.java:128)
        at com.atlassian.jira.bc.dataimport.DefaultDataImportService.reindex(DefaultDataImportService.java:955)
        at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:749)
        at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:320)
        at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:60)
        at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:28)
        at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:157)
        at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:133)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

currently being tracked in  JRA-62510 - Getting issue details... STATUS .

Diagnosis

Environment

  • XML backup came from Cloud

Cause

In Cloud versions, there is a new Share Type for filters for any logged in User. This value translates to "loggedin" in thesharepermissions table. Unfortunately, this value does not exist for JIRA Server, and it is interpreted as being null on the table. 

Resolution

In order to fix this:

  1. Run this query:

     

    update sharepermissions set sharetype = 'global' where sharetype = 'loggedin'


  2. Restart JIRA
  3. Run a lock index to re-build the indexes.

 

Last modified on Nov 4, 2016

Was this helpful?

Yes
No
Provide feedback about this article

Related content

  • No related content found
Powered by Confluence and Scroll Viewport.