Confluence Sign-up/password reset email doesn't render and break links in Lotus Notes

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

The "Reset Password" button in the email is not shown but clickable.


Cause

There seems to be a compatibility problem with Lotus Notes. This bug was tracked here: CONFSERVER-33475 - Confluence Sign-up/password reset email doesn't render and break links in Lotus Notes.

Workaround

Kudos to Tihomir Nikolov for suggesting the workaround :

Please change the following style:

.aui-button-email-container .aui-button-email-link {
color: #FF;
font-weight: bold;
padding: 6px;

to

.aui-button-email-container .aui-button-email-link {
color: #110EF5;
font-weight: bold;
padding: 6px;

of aui-button-email-link in the all-clients.css, found in confluence-email-notifications-plugin-6.1.21.jar. (Your .jar version may vary depends on your version)


Last modified on Jan 29, 2025

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