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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
- Viewing particular issues shows the following error:
Error rendering 'com.atlassian.jira.jira-view-issue-plugin:linkingmodule'. Please contact your JIRA administrators.
Dashboard may show the following error for some gadgets:
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHtml' in class com.atlassian.jira.issue.fields.layout.column.ColumnLayoutItemImpl threw exception java.lang.NullPointerException at templates/jira/issue/table/macros.vm[line 117, column 34] a
Diagnosis
Run the following queries in JIRA's database - if anything is returning, please continue to the "Workaround" section. This could happen when issues are not properly migrated to a new issuelinktype and the older issuelinktype is not properly deleted.
select distinct linktype from issuelink where linktype not in (select id from issuelinktype)Workaround
Backup JIRA!- Stop JIRA.
Run the following SQL statements in JIRA's database:
delete from issuelink where linktype = '<linktype found from the above query>'Restart JIRA.
After that you should no longer see problems viewing those issues.
Cause