Widgets are flexible components that can inserted in different places in Insight, such as the object page layout page, or on a dashboard.

Learn how to configure every widget in different ways, depending on the widget and the context in which it is used.




Attributes Widget

The attributes widget will display the selected attributes of your object in a customized order. It's useful to show specific information to your team without displaying all the attributes and overwhelming them with data.


The attributes widget as it appears in the main panel of the object page layout.

Adding, deleting, and re-ordering attributes

You can modify the attributes widget by adding, deleting, and re-ordering the attributes that will appear on the screen.

  • To add an attribute to the attributes widget, select it using the drop-down list at the top or bottom. If you add the attribute at the top, it will appear at the top of the list. If you add the attribute at the bottom, it will appear at the bottom of the list.
  • To reorder attributes in the attributes widget, drag and drop selected attributes into the desired order.
  • To delete attributes in the attributes widget, mouse over the selected attribute and click the  Delete button.
  • To add all attributes in the attributes widget, click on the Add All button at the top of the widget.
  • To clear all attributes in the attributes widget, click on the Clear All button at the top or bottom of the widget.

Changing attribute widget settings

You can also modify the following settings in the attribute widget.

SettingDescription
Display content in a collapsible panel
  • If ON, displays the attributes in a collapsible panel.
  • If OFF, displays the attributes inline with other page text. Automatically turns "load content only when visible" OFF, since the attributes always displayed.

This setting available in the side panel of the object page layout screen ONLY.

Load content only when visible (Lazy loading)
  • If ON, loads the data in the widget only when the widget is displayed. Default setting.
  • If OFF, loads the data in the widget with the page.




Connected Tickets Widget

The connected tickets widget displays ALL of the Jira tickets that are connected to the selected object.


The connected tickets widget as it appears in the main panel of the object page layout.

Changing connected ticket widget settings

You can also modify the following settings for the connected ticket widget.

SettingDescription
Number of items per pageSet the number of connected tickets displayed on each page.
Load content only when visible (Lazy loading)
  • If ON, loads the data in the widget only when the widget is displayed. Default setting.
  • If OFF, loads the data in the widget with the page.




Comments Widget

The comments widget can be used to view, edit, and add comments to the object.


The comments widget as it appears in the main panel of the object page layout.

Changing comments widget settings

You can also modify the following settings for this widget.

SettingDescription
Number of items per pageSet the number of comments displayed on each page.
Display the editor
  • If ON, display the editor for comments at the top of the widget.
  • If OFF, does not display the widget editor.
Load content only when visible (Lazy loading)
  • If ON, loads the data in the widget only when the widget is displayed. Default setting.
  • If OFF, loads the data in the widget with the page.




Attachments Widget

The attachments widget can be used to view, add, and delete attachments to the object.


The attachments widget as it appears in the main panel of the object page layout.

Changing attachments widget settings

You can also modify the following settings for this widget.

SettingDescription
Number of items per pageSet the number of attachments displayed on each page.
Display the dropbox
  • If ON, display the dropbox for adding attachments at the top of the widget.
  • If OFF, does not display the dropbox.
Load content only when visible (Lazy loading)
  • If ON, loads the data in the widget only when the widget is displayed. Default setting.
  • If OFF, loads the data in the widget with the page.




Inbound References Widget

The inbound references widget can be used to view the inbound references to this object.


The inbound references widget as it appears in the main panel of the object page layout.

Changing inbound references widget settings

You can also modify the following settings for this widget.

SettingDescription
Display content in a collapsible panel
  • If ON, displays the inbound references in a collapsible panel.
  • If OFF, displays the inbound references inline with other page text. Automatically turns "load content only when visible" OFF, since the inbound references are always displayed.

This setting is available in the side panel of the object page layout screen ONLY.

Load content only when visible (Lazy loading)
  • If ON, loads the data in the widget only when the widget is displayed. Default setting.
  • If OFF, loads the data in the widget with the page.




History Widget

The history widget can be used to view the history of changes to this object, or the history of changes to all connected tickets.


The history widget as it appears in the main panel of the object page layout.

Changing history widget settings

You can also modify the following settings for this widget.

SettingDescription
History of
  • If OBJECT is selected, displays the entire history of the object.
  • If CONNECTED TICKETS is selected, displays the history and changes to Jira tickets connected to the object.
Number of items per pageSet the number of history items displayed on each page.
Load content only when visible (Lazy loading)
  • If ON, loads the data in the widget only when the widget is displayed. Default setting.
  • If OFF, loads the data in the widget with the page.




IQL query widget

The IQL query widget can be used display objects (and their attributes) returned by an IQL query.


The IQL query widget as it appears in the main panel of the object page layout.

Changing IQL query widget settings

You can also modify the following settings for this widget.

SettingDescription
Number of items per pageSet the number of objects returned by the IQL query.
Load content only when visible (Lazy loading)
  • If ON, loads the data in the widget only when the widget is displayed. Default setting.
  • If OFF, loads the data in the widget with the page.
DescriptionEnter a description of this query and the information returned.
IQL queryEnter an IQL query to run in the widget. For more information about IQL, see IQL - Insight Query Language.


Adding, deleting, and re-ordering attributes in the IQL query widget

You can modify the IQL widget by adding, deleting, and re-ordering the attributes that will appear on the screen.

  • To add an attribute to the attributes widget, select it using the drop-down list at the top. 
  • To reorder attributes in the attributes widget, drag and drop selected attributes into the desired order.
  • To delete attributes in the attributes widget, mouse over the selected attribute and click the  Delete button.
  • To clear all attributes in the attributes widget, click on the Clear All button at the top or bottom of the widget.

Using placeholders within the IQL query widget

Placeholders are very handy when used in the IQL query widget because they can return information that is filtered by the current object. For example, this IQL query will return all objects that have outbound references to the current object and are "Network interfaces". This is a great way of finding more detailed information about objects within an object type.