(info) It is not possible to remove a user if the user is responsible for content on the site, because Confluence will need the user information to maintain a history of pages. If you wish to prevent such a user from accessing Confluence, you can deactivate a user so that they can no longer log in to Confluence.

You can remove a user if the user has not added or edited any content on the site.

To deactivate or remove a user,

  1. Go to the 'Administration Console' and click 'Manage Users' in the left panel.

  2. Find the user by searching on the username, full name or email address. You can also click 'Show all users' to browse the list of all users.

  3. Click the username. This will display the user's current details and links to edit them.

  4. Click 'Remove' if the user is not responsible for any content on the site.

  5. If the user is responsible for content on the site, you will need to deactivate the user (also known as disabling the user):
    • Remove the user from all groups that have the global 'Can Use' permission. Click 'Edit Groups' to remove the person from the group(s).
    • If the specific user has the global 'Can Use' permission, you will also need to remove this permission.

The License Details page tells you how many users your Confluence instance is licensed to support, and how many are currently registered The number of registered users includes only users who have the 'Can Use' global permission. Deactivated users, as described above, are not included.

Earlier Confluence releases provide a 'Deactivate' link. If you click this link, the user will be prevented from logging in to the Confluence site. This function was removed from Confluence 2.1.x and later for performance reasons.

Screenshot: Adding and removing users to/from groups


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