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Disabling Remote Agent Support

Disabling remote agent support in Bamboo will disable all remote agents and prevent any users from creating new remote agents. This function will not delete any remote agents that you have already created. To delete a remote agent, see Disabling or Deleting an Agent.

Before you begin:

To disable remote agent support:

  1. Click the 'Administration' link in the top navigation bar.
  2. Click the 'Agents' link in the left navigation column to display the Agents screen.
  3. Click the 'Disable Remote Agent Support' link (see screenshot below).


Screenshot above: Disabling remote agent support

Re-Enabling Remote Agent Support

To re-enable remote agent support:

  1. Click the 'Administration' link in the top navigation bar.
  2. Click the 'Agents' link in the left navigation column. This displays the Agents screen with a message indicating that remote agent support is disabled.
  3. Click the 'Enable Remote Agent Support' link (see screenshot below).


Screenshot above: Re-enabling Remote Agent Support