JIRA provides a list of users who are currently accessing JIRA. This is useful if you need to know who to contact before planned downtime, for example.

Viewing Current User Sessions

To view a list of current JIRA user sessions:

  1. Log in as a user with the 'JIRA System Administrators' global permission.

  2. (tick) Keyboard shortcut: 'g' + 'g' + start typing 'user sessions'

    The session id shown is also used in the JIRA access log and atlassian-jira.log.

(info) It is possible to have "sessions" for computers that are not logged in. For example, when someone accesses JIRA without logging in, a unique session is created without a username (this is shown as 'Not Available' in the 'User' column).

(tick) To administer a user, click a username to go to the user's Profile, then select 'Administer User' from the 'Tools' menu.