You only need to follow the instructions on this page if you are using JIRA for user management. It disables all the group and user management screens in Confluence.

You can choose to enable this setting for Crowd or LDAP user management, if you are happy to manage users and groups outside Confluence.

Enabling the "external user management" setting will make user and group management screens read-only within Confluence.

This will also prevent users from signing up to the site, as well as editing their name, email and password particulars from within Confluence.

(info) You need to have System Administrator permissions in order to perform this function.

To disable management of users and groups within Confluence,

  2. Select 'General Configuration' in the left-hand panel.
  3. In the 'General Configuration' screen, click 'Edit'.
  4. Select 'On' beside 'External User Management'.
  5. Click 'Save'.

If Crowd's directory permissions are configured so that Confluence cannot update the Crowd directories, then Confluence's external user management setting must be turned on. Otherwise, a 'System Error' will occur when Confluence attempts to write data into Crowd. For more information about integrating Crowd with Confluence, please refer to Integrating Crowd with Atlassian Confluence.

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