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When you upgrade or renew your Confluence license, you will receive a new license key. You will need to update your Confluence installation with the new license key.

You can access your existing license key, or generate an evaluation license key, at http://my.atlassian.com.

Updating your license details in Confluence

To update your Confluence license:

If you do not already have a license key, get your existing license key, or generate an evaluation license key, at http://my.atlassian.com.
Log in to Confluence as a user with Confluence Administrator or System Administrator permissions.
Choose License Details in the left-hand panel.
Enter your new license details into the License field.
Choose Save.

If you are running a Confluence cluster, you will need to:

Update each server's Confluence license separately.
Ensure that the new license has enough nodes to cover all servers that are currently running in your cluster. To check the number of active servers in your cluster, see the Cluster Administration page.

On this page:

Related pages:

Screenshot: License details

Confluence 5.3 > Viewing and Editing License Details > Admin_licence.png

Viewing your license details

To view the details of your Confluence license:

Log in to Confluence as a user with Confluence Administrator or System Administrator permissions.
Choose License Details in the left-hand panel.

The 'License Details' screen tells you:

What type of license you have (for example: Commercial, Academic, Community, or Evaluation).
How many users your Confluence site is licensed to support, and how many are currently registered ('signed up currently'). See below for more about the user count.
Choose Refresh to make sure you see the latest count.
How much time remains in your one-year support and upgrades period (for full licenses) or 30-day trial (for trial licenses).
Your server ID, which:
- is generated when you install Confluence for the first time
- exists for the life of the Confluence installation
- survives an upgrade
- is held in the database
- is not bound to a specific license
- is the same for all servers in a cluster.

Understanding the user count for your Confluence license

Downgrading your Confluence license to pay for fewer users

If you want to downgrade your Confluence license to one which allows fewer users, please make sure first that your new license covers your current user count.

View your license details as described above.
Check whether the number of users 'signed up currently' is lower than the number allowed by the new license.
If you currently have more users signed up than the new license allows, please follow these instructions on reducing the user count.
When the number of users 'signed up currently' is lower than the number allowed by your new license, you can add the new license key to Confluence as described above.