For long-term use, we recommend that you configure Confluence to start automatically when the operating system restarts. For Windows servers, this means configuring Confluence to run as a Windows service.

There are two ways to install the Confluence distribution as a service: using the Confluence installer or manually as described below.

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If you are running 64-bit Windows, please note that you may encounter problems with Apache Tomcat running as a Windows service if you are using a 64-bit JDK. Refer to our knowledge base article for more information.

Reasons for Starting Confluence as a Service

Installation as a Windows service offers these advantages:

You can read more about Windows services in the Microsoft Developer Network.

Changing the User Running the Service

If you wish to run the service as a non-administrator user for security, or if you are using network drives for backups, attachments or indexes, you can run the service as another user. To change users, open the Apache Tomcat Confluence properties, go to the 'Log On' tab and enter the required username and password. Go to your Windows Control Panel -> User Accounts and confirm that the user has write permissions for the <CONFLUENCE-INSTALL> and <CONFLUENCE-HOME> directories, and all subfolders. Note that any network drives must be specified by UNC and not letter mappings (eg. \\backupserver\confluence not z:\confluence).

For more detail, see Creating a Dedicated User Account on the Operating System to Run Confluence.

Manually Installing the Confluence Distribution as a Service

From your Windows-based server:

  1. Open a command prompt in the <CONFLUENCE-INSTALL>/bin directory.
  2. Confirm that the JAVA_HOME variable is set to the JDK base directory with the command:

    echo %JAVA_HOME%
    

    Note that any directory in the path with spaces (eg. C:\Program Files must be converted to its eight-character equivalent (e.g. C:\Progra~1).

  3. If you are installing Confluence on a Windows 2008 server, be sure to run the command prompt using 'run as administrator'. (Otherwise running 'service.bat', as described in the next step, will fail.)
  4. Use the following command to install the service with default settings:

    service.bat install Confluence
    

    NB: This will create a service called Apache Tomcat Confluence.

  5. Now, to have the service start automatically when the server starts, run:

    tomcat6 //US//Confluence --Startup auto
    
  6. If you have a less than a 512 megabytes of memory, skip this step. For users with large Confluence installations, you can increase the maximum memory Confluence can use. (The default is 256MB). For example, you can set the maximum memory to 512 megs using:

    tomcat6 //US//Confluence --JvmMx 512
    
  7. If you do not have any JVM parameters that you pass to your distribution of Confluence, you can skip this step. If you do, add them to the service using:

    tomcat6 //US//Confluence ++JvmOptions="-Djust.an.example=True"
    
  8. For further configuration options, please refer to the Tomcat Windows Service How-To guide
  9. Go to your Windows Control Panel -> Administrative Tools -> Services -> Apache Tomcat Confluence and right-click on Properties to verify the settings are correct.

    (info) Confluence is now installed as a service, but will not automatically start up until the next server reboot
  10. Start the Confluence service with the command:

    net start Confluence
    

Managing Confluence as a Service

You can manage the Confluence service from the command prompt.

Upgrading Confluence

After upgrading Confluence, you can either uninstall and reinstall the Windows service or change the StartPath parameter to your new folder. Refer to the Tomcat documentation for help.

Troubleshooting Confluence while Running as a Windows Service

RELATED TOPICS

Starting Confluence Automatically on System Startup
Fix java.lang.OutOfMemoryError in Confluence