If users find that some attachments are missing for pages, they should:

1. Right click on findattachments.jsp and save it to the Confluence server's installation directory under /confluence/admin/
   
   
2. Restart Confluence
   
   
3. Visit http://MYINSTANCE/admin/findattachments.jsp where MYINSTANCE is your Confluence base URL
   
   
4. Request the 'Missing attachment report'
   
   
5. Attach the result to a new support ticket