Confluence allows you to import mail from mbox files located either on your local system or in a specified location on the Confluence server. Confluence will store the imported email messages in the space's mail archive.

You need to be a space administrator to import mail for a space. See Space Permissions.

NB: You may need to enable the Confluence Mail Archiving Plugin as it is disabled by default.

To import mail from an mbox file:

  1. Choose Mailbox Import
    • To import from a location on your file system: Browse to the location of the mbox file, select the file and then choose Import.
    • To import from the Confluence server: Enter the location of the mbox file on the server, then choose Import.

If your space uses the Documentation theme:

  1. Choose Mailbox Import in the space administration options.
    • To import from a location on your file system: Browse to the location of the mbox file, select the file and then choose Import.
    • To import from the Confluence server: Enter the location of the mbox file on the server, then choose Import.
  • Only site spaces can store mail archives. Personal spaces cannot. See Spaces for an explanation of site spaces and personal spaces.
  • For security reasons mail can only be imported from a specified location in the Confluence server's file system.  We recommend administrators create a folder in their Confluence home directory, add the system property  confluence.mbox.directory  and specify the location for mailboxes to be imported from . Mail cannot be imported from the server until this system property is set. See Configuring System Properties.