Can I purchase a custom license tier?


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Atlassian does not offer custom user tiers for a number of reasons.

  1. If we were to charge per user, the cost of our software would rise beyond our current pricing.
  2. The fixed user tiers allow customers to reduce the price per user the more users you have.
    An example: a JIRA 25 user license is $48 per user, but a JIRA 500 user license is $16 per user when all users are in use. Even JIRA 500 user license holders with only 200 users in use are paying $40 per user.
  3. Finally, our licensing structure is designed to deliver accessible pricing in a licensing framework that doesn't force upgrading every time you add new users, but rather promotes a single upgrade that can accommodate a large increase in users over an extended period of time. Ultimately, when deciding on the user tiers we looked what levels would best benefit the majority of our customers and our existing user tiers and pricing represents this philosophy. I hope this explains! Please let us know if you have any further questions.
Last modified on Aug 1, 2016

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