How can I upgrade from a Starter License? - No Upgrade Path

How do I upgrade my Starter License?  
There is no upgrade path from a 10 User Starter to a Commercial/Academic license tier. In order to have access to additional users in your existing environment, you will need to purchase a new commercial or academic license at the user tier that meets your needs:  
  1. To find specific licensing and pricing information for the Atlassian product you are interested in, please see the respective product tab of our Purchasing & Licensing FAQ.
2. Once you locate the product you would like to purchase, you can create a quote on our Quote & Order form.
3. Once you have purchased a new commercial/academic license at the desired user tier, your instance Administrator can simply copy and paste the new key under the Administration > License Details tab of the instance itself.

Additional Notes:
  • There is no need to reinstall the software. Your existing installation can be updated by copying your purchased license key into the 'License Details' page of your product's administration console.
  • All proceeds from Starter licenses are donated to Room to Read.  There is no upgrade path for a Starter license to a Commercial/Academic license because of the charitable nature of the download Starter License program.




Last modified on Aug 1, 2016

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