Pricing & Ordering New pricing model for JIRA Service Desk 2.0 FAQ After an order has been placed, how and when can the license key and source be accessed? Are there any applicable taxes? Can I buy Atlassian Marketplace products from my country? Can I request a quote or invoice in a currency other than US dollars? Does Atlassian offer discounts? Does Atlassian offer refunds? How can I pay a quote or invoice? How can I purchase a user tier upgrade or maintenance renewal? How can I submit a purchase order (PO number) to Atlassian? Will you accept my PO terms? How do I update my my.atlassian.com account to include my VAT Number? How much do Atlassian products cost? How much do Atlassian products cost to renew? How much do Atlassian products cost to upgrade? I'm a Reseller or Expert Partner located in the EU, but I'm buying on behalf of a customer who is not located in the EU. Will VAT apply? Payment options for Atlassian Cloud subscriptions Requesting a quote VAT was applied to my order, however I can now supply my valid VAT ID. How can I obtain a refund for the VAT portion of my payment? What are your payment terms, and which payment methods are accepted? What is the process for ordering Atlassian products? Where can I access my open quotes or paid invoices? How to create annual Atlassian Cloud quotes On this page Related content No related content found Still need help? The Atlassian Community is here for you. Ask the community JIRA Family JIRA JIRA Agile (formally GreenHopper) JIRA Capture (formally Bonfire) JIRA Service Desk JIRA Portfolio Confluence Family Confluence Confluence Questions Confluence Team Calendars Confluence SharePoint Connector Dev Tools Bamboo Clover Crowd Crucible FishEye Stash SourceTree Hosted Services & Add ons Atlassian Cloud Bitbucket HipChat Marketplace Add-ons Last modified on Dec 19, 2014 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article Related content No related content found Powered by Confluence and Scroll Viewport.