VAT was applied to my order, however I can now supply my valid VAT ID. How can I obtain a refund for the VAT portion of my payment?

VAT is only refundable if you are also returning the software licenses that were purchased on an order containing VAT. If you plan to keep the licenses and were charged VAT, we cannot refund just the VAT. Please contact our sales team to discuss options.



Last modified on Aug 1, 2016

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