What are the benefits of renewing software maintenance?

Renewing your download software maintenance is entirely optional, but it will ensure your continued access to the following great benefits:

Legendary Support

You'll continue to receive Atlassian's legendary support for another 12 months. Atlassian's support is available to you via our online support system.

Enterprise and Atlassian OnDemand customers receive 24x7 support where our staff of engineers work around the clock to fully maintain, manage and support every aspect of your installation.

Atlassian download product customers receive our legendary support 24 hours a days, 5 days a week, with local phone support available during weekday business hours.

Software updates

Our products continue to evolve via frequent and significant updates. If you're after new features, ever-improving usability, and the latest innovations in issue tracking, active software maintenance ensures you continue to receive all the latest software updates for another 12 months.

Peace of mind

If your team depends on our products for many of its day-to-day activities, having a guaranteed direct line of contact to a committed support team offers fantastic peace of mind. Renewing now ensures that the privileges of software maintenance continue uninterrupted.


Last modified on Aug 1, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.