When does software maintenance start?

New license: Your 12 month software maintenance period will commence from the date of payment confirmation.

Upgrade: Your 12 month software maintenance will commence from the date of payment confirmation and replaces any active software maintenance of the upgraded license.

Renewal: Your 12 month software maintenance will commence from the expiration date of the previous maintenance period, regardless of when the maintenance renewal was purchased.


Last modified on Aug 1, 2016

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