Which payment methods are accepted, and what are your payment terms?

Atlassian accepts the following payment methods for download product licenses and annual Atlassian Cloud subscriptions: 

Credit card* — (MasterCard, Visa or American Express) via our secure Payment Form/phone/fax, fastest payment method (1 to 3 business days). We cannot accept credit card payments for AUD orders.

Bank transfer  — can take up to 5-7 business days for bank transfers to clear through our banking facilities.

Mailed check — can take up to 2 weeks to be received and processed by our financial institution. We cannot accept checks for AUD orders.

Atlassian's payment terms are strictly Net 0-day. This means that the license key(s) or Atlassian Cloud subscription will only be made available after full payment is received. If you have placed your order but find that you are waiting for your organisation to actually make the payment, you can contact us and request a fully-functional evaluation license key to help you cope with any bureaucratic delays.

*Credit card is the only acceptable form of payment for monthly Atlassian Cloud and Bitbucket subscriptions and download product Starter Licenses.

Last modified on Jan 29, 2015

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