• JIRA applications and project types overview
  • Getting started as an administrator
    • Setting up your instance
    • Creating a project
    • Adding new users
    • Managing permissions
  • Installing JIRA applications
    • JIRA applications installation requirements
      • Installing Java
    • Supported platforms
      • End of support announcements
    • Evaluation installation
    • Installing JIRA applications on Windows
      • Uninstalling JIRA applications from Windows
      • Installing JIRA applications on Windows from Zip File
    • Installing JIRA applications on Linux
      • Uninstalling JIRA applications from Linux
      • Installing JIRA applications on Linux from Archive File
    • Unattended installation
    • Installing additional applications and version updates
    • Connecting JIRA applications to a database
      • Connecting JIRA applications to PostgreSQL
      • Connecting JIRA applications to Oracle
      • Connecting JIRA applications to SQL Server 2012
      • Connecting JIRA applications to SQL Server 2014
      • Tuning database connections
        • Surviving connection closures
      • Switching databases
    • Installing JIRA Data Center
    • Running the setup wizard
    • Licensing and application access
      • License compatibility
    • Extending JIRA applications
      • Integrating with development tools
        • Getting started with Bitbucket and JIRA Cloud
        • Enable Smart Commits
        • Synchronize an account
        • Configure automatic team invitations
        • Linking a Bitbucket or GitHub repository with JIRA
      • Integrating with other tools
        • Listeners
        • Managing webhooks
        • Services
      • Using AppLinks to link to other applications
        • Administering projects and links across multiple applications
      • Integrating with collaboration tools
      • Managing add-ons
    • Upgrading JIRA applications
      • Upgrading JIRA applications using the installer
      • Upgrading JIRA applications manually
      • Upgrading JIRA applications with a fallback method
      • Upgrading JIRA Data Center
      • Managing zero downtime upgrades
        • Zero downtime upgrade checklist
        • Upgrade task troubleshooting
        • Zero downtime upgrade FAQs
      • Establishing staging server environments for JIRA applications
      • Rolling back a JIRA application upgrade
      • Migrating JIRA applications to another server
        • Migrating from JIRA Cloud to Server applications
    • Getting started with JIRA Data Center on AWS
      • Administering JIRA Data Center on AWS
      • Upgrading JIRA Data Center on AWS
    • Federating JIRA - managing multiple instances
  • Layout and design
    • Configuring the look and feel of your JIRA applications
    • Configuring an announcement banner
    • Configuring the default dashboard
      • Using dashboard gadgets
      • Adding a gadget to the directory
      • Subscribing to another application's gadgets
    • Choosing a default language
      • Translating JIRA
    • Configuring the default issue navigator
    • Creating links in the application navigator
    • Configuring the user default settings
  • User management
    • Managing users
      • Create, edit, or remove a user
      • Assign users to groups, project roles, and applications
      • Monitor a user's activity
      • Manage password security
      • Prevent automatic login
      • SAML SSO for JIRA Data Center applications
    • Enabling public signup and CAPTCHA
    • Managing groups
      • View, create, or delete a group
      • Modify group membership
      • Assign group access to a project role
      • Manage group access to applications
    • Advanced user management
      • Allowing connections to JIRA for user management
      • Diagrams of possible configurations for user management
      • Managing nested groups
      • User management limitations and recommendations
    • Configuring user directories
      • Configuring the internal directory
      • Connecting to an LDAP directory
        • Configuring an SSL connection to Active Directory
        • Reducing the number of users synchronized from LDAP to JIRA applications
      • Connecting to an internal directory with LDAP authentication
      • Connecting to Crowd or another JIRA application for user management
      • Managing multiple directories
      • Migrating users between user directories
      • Synchronizing data from external directories
  • Configuring projects
    • Defining a project
      • Editing a project key
        • Changing the project key format
    • Configuring issues
      • Configuring built-in fields
        • Defining issue type field values
          • Associating issue types with projects
        • Defining priority field values
        • Defining resolution field values
        • Defining status field values
        • Translating resolutions, priorities, statuses, and issue types
      • Issue fields and statuses
      • Configuring issue-level security
    • Configuring permissions
      • Managing global permissions
      • Managing project permissions
        • Customizing JIRA Service Desk permissions
        • Resolving JIRA Service Desk permission errors
        • Using Manage Sprints permission for advanced cases
      • Managing project roles
        • Managing project role membership
      • Allowing anonymous access to your project
    • Managing components
    • Managing versions
      • Creating release notes
    • Project screens, schemes and fields
      • Adding a custom field
      • Configuring a custom field
      • Specifying field behavior
        • Associating field behavior with issue types
        • Configuring renderers
      • Defining a screen
        • Associating a screen with an issue operation
        • Associating screen and issue operation mappings with an issue type
      • Creating a notification scheme
    • Using the issue collector
      • Advanced use of the JIRA issue collector
    • Working with workflows
      • Managing your workflows
      • Configuring workflow schemes
      • Sharing your workflow
      • Advanced workflow configuration
        • Working in text mode
        • Adding a custom event
        • Configuring the initial status
        • Configuring workflow triggers
        • Using validators with custom fields
        • Using XML to create a workflow
        • Workflow properties
        • Configuring JIRA Service Desk approvals
  • Importing and exporting data
    • Migrating from other issue trackers
      • Importing data from CSV
        • Commonly asked CSV questions and known issues
        • How to import CSV data with PVCS command
      • Importing data from Excel
      • Importing data from Bitbucket
      • Importing data from Github
      • Importing Data from Asana
      • Importing data from TFS or Visual Studio
      • Importing data from Rally
      • Importing data from VersionOne
      • Importing data from YouTrack
      • Importing data from Axosoft
      • Importing data from Pivotal Tracker
      • Importing data from Bugzilla
      • Importing data from FogBugz On Demand
      • Importing data from FogBugz for your Server
      • Importing data from Trac
      • Importing data from Redmine
      • Importing data from BaseCamp
      • Importing data from JSON
      • Importing data from Mantis
    • Moving or archiving individual projects
      • Archiving a project
      • Splitting JIRA applications
    • Exporting issues
    • Importing issues from JIRA server applications
    • Migrating data with 3rd party add-ons
      • Migrating data with Adaptavist
        • Promoting configuration changes from staging to production
          • Preparing
          • Developing and validating changes in staging
          • Exporting configuration for changed projects from staging
          • Importing project configuration into production
          • Verifying results of promotion
          • Troubleshooting
        • Migrating projects to another JIRA instance
          • Preparing for migrating projects
          • Exporting projects from the source instance
          • Running a test migration
          • Validating the test migration
          • Importing projects into the target instance
          • Troubleshooting the migration
        • Merging JIRA instances
      • Migrating data with Botron
        • Promoting JIRA configuration from development to production
          • Three stages in detail
        • Migrating JIRA projects
        • Consolidating multiple JIRA instances
  • Configuring JIRA application emails
    • Configuring email notifications
      • Configuring an SMTP mail server to send notifications
      • Customizing email content
    • Creating issues and comments from email
      • Configuring JIRA applications to receive email from a POP or IMAP mail server
  • JIRA system administration
    • System administration
      • Finding your Server ID
      • Increasing JIRA application memory
      • Using the database integrity checker
      • Precompiling JSP pages
      • Logging and profiling
        • Logging email protocol details
      • Backing up data
        • Automating JIRA application backups
        • Preventing users from accessing JIRA applications during backups
      • Restoring data
        • Restoring a project from backup
        • Anonymising JIRA application data
        • Restoring data from an xml backup
        • Restoring information from a native backup
      • Search indexing
        • Re-indexing after major configuration changes
      • Using robots.txt to hide from search engines
      • Licensing your JIRA applications
      • Viewing your system information
      • Monitoring database connection usage
      • Viewing JIRA application instrumentation statistics
      • Generating a thread dump
      • Finding your JIRA application Support Entitlement Number (SEN)
      • Auditing in JIRA applications
      • Important directories and files
        • JIRA application installation directory
        • JIRA application home directory
        • Setting your JIRA application home directory
      • Integrating JIRA applications with a Web server
        • Integrating JIRA applications with IIS
        • Integrating JIRA with Apache
          • Configuring Apache Reverse Proxy Using the AJP Protocol
          • Integrating JIRA with Apache using SSL
          • Troubleshooting Apache
      • Securing JIRA applications with Apache HTTP Server
        • Using Apache to limit access to the JIRA administration interface
        • Using Fail2Ban to limit login attempts
      • Changing JIRA application TCP ports
      • Connecting to SSL services
      • Running JIRA applications over SSL or HTTPS
      • Configuring security in the external environment
      • Data collection policy
      • JIRA Admin Helper
      • Raising support requests as an administrator
      • Start and Stop JIRA applications
      • Managing LexoRank
      • Control anonymous user access
    • Configuring global settings
      • Configuring time tracking
      • Configuring JIRA application options
        • Configuring advanced settings
        • Configuring the Base URL
        • Configuring the administrator contact form
      • Setting properties and options on startup
        • Recognized system properties for JIRA applications
      • Advanced JIRA application configuration
        • Changing the constraints on historical time parameters in gadgets
        • Changing the default order for comments from ascending to descending
        • Limiting the number of issues returned from a search view such as an RSS feed
      • Configuring file attachments
      • Configuring issue linking
      • Configuring issue cloning
      • Configuring the allowlist
      • Configuring sub-tasks
      • Managing shared filters
      • Managing shared dashboards
      • Enabling logout confirmation
      • Rich text editing
    • Server optimization
      • Configuring secure administrator sessions
      • JIRA application cookies
      • Preventing security attacks
      • Using the JIRA application configuration tool
      • Running JIRA applications as a Windows service
      • Tuning garbage collection (GC)
  • Getting help
  • Performance and scaling
    • Best practices for scaling JIRA Software
    • Performance and scale testing