Advanced Roadmaps Administration permission does not grant access to administration
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
A user is granted Advanced Roadmaps Administrator permission. However, when the user tries to access the Administration page he hits into the following error:
Environment
- Jira Software Server / Data Center on any version 8.0.0
- Advanced Roadmap (formerly called Portfolio) on any version compatible with Jira 8.x
Cause
This is due to websudo being enabled, which would require password confirmation before accessing administration functions. Therefore as the user is not a Jira Admin, therefore he cannot access this page.
Resolution
Disable websudo using this documentation, where you will have to specify:
jira.websudo.is.disabled = trueto disable websudo
- Restart Jira