Add announcements to the help center
- Go to the help center at <yoursitename>/servicedesk/customer/portals
Add an Announcement subject and message.
If the announcements fields aren't editable, it's because the help center is in a different language than your Jira site. Ask your admin for help.
Add announcements to the portal
- In the sidebar, click Customer channels (, then copy the portal link into your browser. )
- Click Add announcement.
- Add an Announcement subject and message.