Jira Cloud plans
Plans in Jira Cloud let you choose the right features and functionality for your stage of business. From teams of three where you share everything, up to large enterprises with thousands of staff where visibility and control are paramount, there's a plan to suit your needs.
What do I get with each plan?
|Plan descriptions||For small teams to plan and track work more efficiently||For growing teams focused on building more together||For organizations that need to scale how they collaborate and track work||For enterprises with global scale, security, and governance needs|
|User limit||Up to 10 users||Up to 20,000 users||Up to 20,000 users||Up to 20,000 users|
|Site limit||Site Limit restricts the number of sites (instances) that can be licensed under a subscription plan.||One||One||One||Unlimited|
|Scrum and Kanban boards|
|Apps and integrations|
Automate any task or process with just a few clicks. With Global and multi-project automation you can automate across as many projects as you need with a single rule. Learn more.
Customers on Free and Standard plans have access to a limited monthly trial allotment of global and multi project rule executions (100 and 500 per month, respectively).
Premium users have 1000 global and multi-project rule executions per paid user per month. Ex: 200 users in Jira Cloud Premium will have 200,000 monthly global/multi-project rule executions per month. This is pooled across all Jira tools and all users. Enterprise users have access to unlimited automation executions.
|Single project||Single project||Global and multi-project||Global and multi-project|
Build big picture plans for your team. Our basic roadmap is designed to enable you to build a roadmap for your team. Advanced Roadmaps is designed to help you build plans across multiple teams. Learn more.
Track dependencies within your team and across your organization to ensure projects deliver on time. Basic dependency management is designed to help you map dependencies within your team. Advanced dependency management is designed to help you map dependencies across multiple teams.
Keep your goals on track by accounting for whether your teams have bandwidth to complete the work they’ve scoped. See multiple teams' capacity on a sprint by sprint basis.
|Domain verification and account capture|
|Session duration management (desktop)|
Leverage a safe, isolated sandbox environment to test and preview configuration changes, product updates and more along with ability to clone data from production environment. Learn more.
Batch cloud releases to give admins time to plan and prepare end-users for updates. Learn more.
|Security and compliance|
|Atlassian Access (SSO, SCIM, and Active Directory Sync)||Requires Access subscription||Requires Access subscription||Requires Access subscription||Included|
|Encryption in transit & at rest|
|Business continuity & disaster recovery|
Specify where your data is hosted within Atlassian’s global cloud footprint to help meet your corporate policies and compliance requirements. Learn more.
|Storage, support and invoicing|
|Storage||2 GB file storage||250 GB file storage||Unlimited storage||Unlimited storage|
Local business hours
24/7 Premium support
24/7 Enterprise support
|Guaranteed Uptime SLA|
|Centralized Per-User Licensing||Centralized per-user subscription model that allows a user entry into all sites (instances) with a single license|
For a price estimate, check out our Jira Software pricing page.
|User limit||Up to 10 users||Up to 10,000 users|
|Storage||2 GB||250 GB|
|Support||Community support||9–5 Standard support|
|Scrum (Jira Software) and Kanban boards|
|Agile reporting (Jira Software)|
|Roadmaps (Jira Software team-managed projects)|
|Single project automation||Unlimited||Unlimited|
|Global and multi-project automation||100 executions per month||500 executions per month|
|Anonymous access to projects||-|
|Data pinning to a realm||-||-|
For a price estimate, check out our Jira Work Management pricing page.
|User limit||Up to 3 agents||Up to 5,000 agents||Up to 5,000 agents||Up to 5,000 agents|
|Storage||2 GB||250 GB||Unlimited|
|Support||Community support||9–5 Standard Support||24/7 Premium Support||24/7 Enterprise Support|
|Customizable workflows and SLA’s|
|Global and multi-project automation||100 executions per month||500 executions per month||1,000 executions per user per month (combined)||1,000 executions per user per month (combined)|
|Issue-level security settings||-|
Data pinning to a realm
For a price estimate, check out our Jira Service Management pricing page.
The Free plan is for small teams of fewer than 10 people who are just getting started with Jira.
On the Free plan you get:
- Up to 10 users (or 3 agents for Jira Service Management)
- 2 GB of file storage
- Atlassian Community support
Limitations in Free
There are some limitations to the following features when you use Free plans for Jira Cloud products:
- Permissions, roles, and issue-level security
- Audit logs
- Email notifications
- Apps that extend Jira Cloud
- Advanced roadmaps that can help you track multiple projects across different teams
If all of your Jira Cloud products are on the Free plan, those products will be deactivated after 120 days of inactivity.
As your team grows, and you need tighter access control, more file storage, and better support, you can move to Standard or Premium.
On the Standard plan, you move up to:
- Up to 20,000 users for Jira Software (10,000 for Jira Work Management and 5,000 agents in Jira Service Management)
- 250 GB of file storage
- Advanced permissions, roles, and permission sharing between company-managed projects
- Audit logs for keeping track of important changes
- Standard Support (available 9 am–5 pm Monday to Friday for your time zone)
Advanced roadmaps can help you and your team track multiple projects across different teams. To take advantage of Jira's powerful project tracking features, upgrade your plan to Premium.
The Premium plan is available for Jira Software and Jira Service Management. This plan gets you the best of everything, including Premium dedicated customer support.
On the Premium plan for both Jira Software and Jira Service Management, you get:
- Unlimited file storage
- Premium dedicated Atlassian 24/7 support
- 99.9% uptime service level agreement (SLA)
- Advanced roadmaps that help you track multiple projects across different teams
- Release tracks
The Enterprise plan is available for Jira Software and Jira Service Management. This plan gets you everything from the Premium plan, plus you can:
Pin product content at rest to a data realm – Learn more
Give users access to an unlimited number of Jira Software Enterprise products and only pay for each user once
Get our 99.95% uptime service level agreement (SLA)
To inquire about an Enterprise trial or change to an Enterprise plan, fill out our contact form and someone from our team will reach out.
Inherited Jira Work Management plans
Jira Software and Service Management are built on top of Jira Work Management. If you have a license for either Jira Software or Service Management, you also get Jira Work Management with project templates made specifically for business teams. The Jira Work Management plan you inherit depends on what plans you have for your other Jira Cloud products.
If all of your other Jira Cloud products are on the Free plan, you'll get the features of Jira Work Management Free. If you have any Jira Cloud product on Standard, Premium, or Enterprise you'll get the features of Jira Work Management Standard (there's no Jira Work Management Premium or Enterprise).
If you don't specifically activate a license for Jira Work Management, you can use the features associated with your plan level but you don't get a separate user allowance for Jira Work Management. To add more users for Jira Work Management, activate a plan for Jira Work Management.
Change your plan
If you're using Jira Cloud already, you can try another plan at no extra cost for the remainder of your current and next billing cycles, and cancel any time during the trial if you don't want to proceed. During a trial, you can use all the features available on the new plan, but SLA compensation included on the Premium or Enterprise plan doesn't commence until the end of your trial. Once the trial finishes, you'll be placed onto the new plan and charged the new amount at the end of your billing cycle. If you have a Free plan and want to try another plan for free, you can try the Standard plan for 14 days and the Premium plan for 30 days. Contact us to try the Enterprise plan.
Not sure which plan you're on? Choose Settings ( > Manage subscriptions to find out. The plan for each product is shown next to the product name.) > Billing
If you change to a lower plan level, you can keep using the features available in your current plan until the end of your billing period.
You need to be an Atlassian Cloud site admin to change a plan for your site. Learn more about site admins.
To change the plan for your site:
- Choose Settings ( > Manage subscriptions ) > Billing
- Choose Change next to your plan name
You're ready to try out your new plan!
To successfully change to the Free plan for a Jira Cloud product, you need to have 10 users or fewer (Jira Software or Jira Work Management) or 3 agents or fewer (Jira Service Management). If you're over that limit when you try to change your plan, the change will fail and you'll remain on your current plan.
Free cloud migration trials for Jira Server instances
If you're using Jira Server and trialing Jira Cloud, your cloud migration trial lasts for the remainder of your existing server license period, up to 12 months. If you change to the Free plan during that trial period, your cloud migration trial will end immediately, and you'll be required to upgrade to a Standard or Premium Jira Cloud plan to use additional features. For that reason, we don't recommend changing to the Free plan while you're on a free cloud migration trial. To learn more, visit Cloud migration trials for server and Data Center customers.