Installing Jira Service Desk
If you are migrating from an existing Jira instance with the Jira Service Desk app, please check out our Migration Hub first.
Create a basic service desk project for teams that only need a few request types, or create an IT service desk for teams working with change and incident management processes.
Before you get your agents and customers started on a local instance of Jira Service Desk, read the Jira Service Desk release notes for the version that you are installing or upgrading to, then follow these instructions:
- View the available Jira Service Desk applications here.
- Select your Jira Service Desk Server package.
- Download the installer.
- Once the installer has downloaded, run it and follow the Installing Jira applications steps.
If you experience any problems with your installation or you have any questions, contact Support.