Using Jira on a mobile device

When you view a Jira page on a mobile device, such as an iPhone or an Android phone, Jira will display an optimized version of the page. Jira chooses the mobile or desktop interface based on your device.

The Jira mobile interface is designed for viewing and interacting with issues on the go. If you need full access to Jira, you can always switch to the Jira desktop interface via the mobile menu (shown in the screenshots below).

What does Jira look like on a mobile device?

What can you do in Jira on a mobile device?

The Jira mobile interface has been designed to give users quick access to their issues on the go. This includes;

  • Viewing issues, comments, attachments, issue links and your favorite filters.
  • Performing basic operations like adding comments, watching or voting on issues and assigning issues to users.

If you need to create or modify issues on the go, you can still do so by switching to the desktop interface via the mobile menu (shown in the screenshots above).

Frequently asked questions

What mobile devices are supported?

See Supported Platforms for details of supported mobile devices.

Do I need to install an app to view Jira on a mobile device?

Currently, you can only use Jira mobile app for Jira cloud instances. If you run a JIRA server instance, you can view Jira on a mobile device using a web interface (optimized for mobile devices). Simply browse to your Jira server's URL using your mobile browser to bring up the mobile interface for Jira.

Can I access my Jira Cloud site via a mobile device?

Yes, just enter the URL of your Jira Cloud site in your mobile web browser.

Why can't I view my custom field in Jira on my mobile?

The Jira Mobile interface will show custom fields in the issue details screen. Custom fields that have their own custom field renderer will not display on the Jira Mobile interface. You will need to switch to the desktop interface to view these fields.

Can I disable Jira mobile for my Cloud site?

You can disable Jira mobile for your Cloud site, so that users will only be able to access the desktop view of Jira on their mobile device.

Jira mobile is a implemented as an app in Jira, so you can disable it by disabling the app. For instructions on disabling apps, see Managing apps. Note, Jira mobile is a system app.

Last modified on Jan 21, 2020

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