Documentation for JIRA 5.0. Documentation for other versions of JIRA is available too.

Resolutions are the ways in which an issue can be closed. JIRA ships with a set of default resolutions, but you can add your own as follows.

Defining a new resolution

  1. Log in as a user with the JIRA Administrators global permission.
  2. Select Administration > Issues > Resolutions to open the View Resolutions page, which lists the standard resolutions, along with a form underneath to add new resolutions.
    (tick) Keyboard shortcut: g + g + start typing resolutions
  3. Complete the Add New Resolution  form towards the end of the page:
    • Name — enter a short phrase that best describes your new resolution.
    • Description — enter a sentence or two to describe when this resolution should be used.

(info) The View Resolutions page can be used to edit, delete, set as default, and re-order the resolutions as they are displayed to the user who is resolving an issue.



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