Health Check: Clustered Databases

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Purpose

The clustered databases health check tests if you are using an Amazon Aurora database with a Server license, which isn’t supported. The PostgreSQL-Compatible edition of Amazon Aurora is only supported on certain versions of Atlassian’s Data Center products.

Understanding the Results

Icon

Result

What this means

You're not using Amazon Aurora.

You're running in a supported configuration.

 (warning)

You’re using Amazon Aurora, which isn’t supported on your Server license.

Your deployment configuration is not supported by Atlassian.

Resolution

The PostgreSQL-Compatible edition of Amazon Aurora is only supported on Data Center licenses. To be in a supported configuration, you’ll need to either:

  • Use a Data Center license, or

  • Use a database supported by your Server license

Option 1: Use a Data Center license

To continue using Amazon Aurora, you’ll need to upgrade your license to Data Center:

You’ll also need to be on Jira Data Center 8.4 or later, as earlier versions don’t support Amazon Aurora. For guidance on upgrading to a later version, see:

Option 2: Use a database supported by your Server license

If you can’t upgrade your license to Data Center, you’ll need to use a database supported by your Server license:

Last modified on Jul 29, 2019

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