General Support Enquiries

For information on Confluence features and configuration.

Online Documentation

• Confluence Setup Guide
• Confluence Administrator's Guide
• Confluence Configuration Guide
• Atlassian Answers. For general discussion, plugin development, customisation and questions for the community.

Support Requests

Check out Troubleshooting Problems & Requesting Technical Support

Feature Requests

View Creating a Feature Request

Live Support

Live Support is available during US, Malaysian and Australian business hours, 19 hours a day, Monday to Friday. Downtime is 9am to 2pm GMT. Click to see 9am and 2pm GMT in your local time. Live Support is unavailable on weekends.

If you are experiencing a problem, you should always create a support request before using Live Support.