Documentation for GreenHopper 6.2.x. Documentation for earlier versions of GreenHopper is [available too].

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Backing Up GreenHopper Data and Settings

The JIRA backup function will backup GreenHopper data and settings as well. See the JIRA documentation on Backing Up Data.

Restoring GreenHopper Data and Settings

The normal JIRA restore process (see the JIRA documentation on Restoring Data) can be used to restore data including GreenHopper settings and data, with two exceptions:

  1. The GreenHopper add-on should be installed before attempting the restore.
  2. When restoring data that includes GreenHopper settings, you should plan to restart JIRA after the restore. GreenHopper caches some values that are not cleared during a restore, and restarting JIRA clears these caches and loads the most recent settings and data. If you forget to restart, you may see problems like license errors and other unexpected behaviour.
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