Documentation for JIRA 5.2. Documentation for other versions of JIRA is available too.

Install

To create a JIRA issue, you need the Create Issue project permission for the issue's relevant project. If you do not have this permission, please contact your JIRA administrator.

To create a new JIRA issue:

  1. Click the Create Issue at the top of the screen to open the Create Issue dialog box.
    (tick) Keyboard shortcut: c
  2. Select the relevant Project and Issue Type on the Create Issue dialog box.
  3. Type a Summary for the issue and complete any appropriate fields — at least required ones which are marked by an asterisk.
    (info)  If you want to access fields which are not shown on this dialog box or you want to hide existing fields:
    1. Click the Configure Fields button.
    2. Click Custom and select the fields you want to show or hide by selecting or clearing the relevant check boxes, respectively, or click All to show all fields.
      (info) When you next create an issue, JIRA remembers your last choice of selected fields.
  4. (Optional) If you want to create a series of similar issues (with the same Project and Issue Type), select the Create another check box.
  5. Click the Create button to create the issue.
    (info) If you selected the Create another check box (above), a new Create Issue dialog box will appear after your issue is created, automatically pre-populated with your previous issue details, while leaving the Summary field blank.

(tick) Tips:

  • You can mention other users in the Description or Comment field so that an email message will be sent to the user's email address (registered with their JIRA account) upon clicking the Update button. See Emailing an issue to users by mentioning them for details. 
  • To see a list of all issues that you have created, which have not yet been resolved, go to your user name and select Profile and on your profile, click Filters > Reported & Open.
  • You may automatically become a watcher of the issues that you create, depending on the Autowatch setting in your user profile. Note, if you have not changed this setting, you will inherit the global Autowatch settings set by your JIRA administrator (in Administration > User Preferences). 
  • With appropriate configuration by your JIRA administrator, it is also possible to create issues via email.

Screenshot: Example 'Create Issue' dialog box (JIRA OnDemand)

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