Documentation for GreenHopper 6.1.x. Documentation for other versions of JIRA Agile is available too.
GreenHopper is now called JIRA Agile. Learn more.

There are three ways to find you Support Entitlement Number (SEN):

Method 1 may not be available as some Universal Plugin Manager (UPM) versions prior to 2.6.1 do not include SEN. Please check my.atlassian.com instead.

Select Administration >> GreenHopper >> License Details. The SEN is shown:

Your Support Entitlement Number is available in http://my.atlassian.com:

Your Support Entitlement Number (SEN) appears on the third page of your Atlassian Invoice.

See How to find your Support Entitlement Number (SEN) in the support space for more general information about how Atlassian Support uses this number.

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