This section details any known issues we have with the browser extension including those caused by upstream bugs from the browser itself.
Most of these upstream bugs relate to elements of a page that aren't captured correctly in the screenshots. This is because we rely on the individual browser APIs for the screenshots.
| Bonfire Issue | Description of the problem | Vendor Issue | Workaround (If any) |
|---|---|---|---|
| BON-367 - Getting issue details... STATUS | Problems capturing Java applets using Bonfire. A blank screen is returned | http://code.google.com/p/chromium/issues/detail?id=51474 | More information: Bonfire Compatibility Chart |
| BON-422 - Getting issue details... STATUS | Bonfire does not work in pop-up windows. | https://bugzilla.mozilla.org/show_bug.cgi?id=375679 https://bugzilla.mozilla.org/show_bug.cgi?id=302288 | More information: Bonfire Compatibility Chart |
| BON-659 - Getting issue details... STATUS | Problems capturing Unity3D applications. Blank screen is returned | None | More information: Bonfire Compatibility Chart |
BON-1027 - Getting issue details... STATUS BON-1216 - Getting issue details... STATUS | Bonfire does not always capture flash. | None | More information: Bonfire Compatibility Chart |
| BON-236 - Getting issue details... STATUS | Bonfire does not always capture Silverlight. | None | More information: Bonfire Compatibility Chart |
| Bonfire Issue | Description of the problem | Vendor Issue | Workaround (If any) |
|---|---|---|---|
| BON-1401 - Getting issue details... STATUS | Taking a screenshot in Safari 6 does not take scrolling into account | Radar ID #12193958 | None |
| BON-1544 - Getting issue details... STATUS | Rectangle annotations can't be selected or moved | None – This is a bug in WebKit | None |
All bugs listed here are related to the annotation tools being injected into the page in IE. Currently we do not have a solution for including the annotation tools into the page without injection.
| Bonfire Issue | Description of the problem | Browser Issue | Workaround (If any) |
|---|---|---|---|
| BON-240 - Getting issue details... STATUS | This problem is caused by the fact that, in Internet Explorer, the screenshot and annotation tools sit within an iframe that needs to be injected into the web page. Firefox, Chrome and Safari have different extension points and APIs, and allow other solutions for showing the screenshot that don't touch the page under test. After discussions with other developers I've tried a few different methods of injecting the screenshot iframe into a frameset page, unfortunately none of them worked.
The conclusion appears to be that unless we have some way of showing the screenshot WITHOUT injecting into the page, there's no real way around this problem. Investigations into showing the screenshot without page injection have so far not been promising. | None | None |
| BON-441 - Getting issue details... STATUS | Bonfire does not work properly in Quirks mode. This is expected given Quirks mode is IE5. Bonfire only supports IE7-9 currently. | None | Don't use Quirks mode. |
| BON-152 - Getting issue details... STATUS | Websites that use HTTPS throw a warning when there is mixed content on the page. Getting the screenshot from the page causes one such warning and if the internet settings of the browser forbid mixed content, then the annotation tools will never work | None | Allowing mixed content |
| Bonfire Issue | Description of the problem | JIRA Issue | Workaround (If any) |
|---|---|---|---|
| BON-301 - Getting issue details... STATUS | This problem only affects JIRA Studio customers When authenticating Bonfire to a GApps-enabled Studio instance, the password required is not the GApps password but the JIRA Studio password. Bonfire authenticates with JIRA using the REST authentication API and that API does not allow GApps login. Therefore those credentials cannot be used to login to Bonfire | None | Use Studio Login |