Synchronising Versions and Components for your Issues

Note that this page only applies if you are using the Classic Boards (which are no longer being actively developed; read more).

The 'Synchronise' feature in GreenHopper helps you to preserve the integrity of the versions/components hierarchy in your project by detecting and repairing missing versions/components in the project hierarchy. You can run the project synchronisation manually or configure it to automatically detect and fix problems via listeners, if you have the appropriate administrator permissions.

To synchronise versions/components for a project,

1. Log in as a user with the 'JIRA Administrators' global permission.
2. Select Agile > Classic in the top navigation bar. Then select Classic Planning Board from the drop-down below the project name.
3. Click the Tools menu and click Synchronise from the dropdown. GreenHopper will synchronise your project versions/components for your project and display a confirmation window.

To configure GreenHopper to automatically synchronise versions/components,

1. Log in as a user with the 'JIRA Administrators' global permission.
2. Select JIRA Administration from the top bar, then select Add-ons > GreenHopper.
   OR, if you are using JIRA 6.0 or later, click the 'cog' icon in the top bar, select Add-ons, then scroll down the page to the GreenHopper section.
3. Select GreenHopper Configuration.
4. Check the Versions Synchroniser and Components Synchroniser checkboxes under the GreenHopper Listeners and Services section. Your changes will be saved immediately, i.e. the next time a change occurs that breaks the version/component hierarchy, GreenHopper will automatically repair the missing associations.