What is a maintenance window?

A maintenance window is a designated period of time during which we roll out changes that require some downtime of your Atlassian app. We use this window only when downtime can’t be avoided for the rollout of changes, bug fixes, and other essential maintenance.

Default maintenance window

The maintenance window occurs daily between 1 a.m. and 3 a.m. in the timezone of the server of your Atlassian app. It is based on the timezone when you signed up.

To find out the timezone of your maintenance window, or if you want to change it, contact Support.

Maintenance notifications

We only send notifications if a maintenance window deviates from the regular schedule.

For other essential maintenance, like urgent fixes, we'll notify all you and other admins.