To import ServiceNow data into Insight you navigate to the Import section in the object schema configuration. You can read about all the possibilities in the Insight Import documentation found here: General Import Concepts
Import Type Settings
Optional Date patterns
You don't need to specify the date pattern in the general import configuration settings. However, it could be wise to specify them since you will get some improved performance.
Date Format | dd/MM/yyyy |
Date/Time Format | dd/MM/yyyy hh:mm |
Module Specific Configuration
| Name | Description |
|---|---|
| API Endpoint | |
| API User | The username of your API-User |
| Password | The password for your API-User |