Documentation for GreenHopper 6.2.x. Documentation for earlier versions of GreenHopper is [available too].

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Ranking an issue alters its relative priority within its current column and swimlane.

To rank an issue:

  1. Using the Rapid BoardClick the Agile link's down-arrow in the top navigation bar and select your preferred Rapid Board from the resulting dropdown menu.
  2. Rank an issue by dragging and dropping it to a higher or lower position within its current column (see screenshot 1 below).

(tick) You can also use Keyboard Shortcuts 's' + 'b' to move an issue to the bottom of its current column, or 's' + 't' to move it to the top.

(info) Please note:

  • You can only rank issues if ranking has been enabled — see Configuring a Rapid Board.
  • You can only rank issues if you have the 'Resolve Issue' (or 'Schedule Issue', depending on your GreenHopper General Configuration settings) JIRA project permission in the relevant project(s).
  • If an issue has subtasks that are in the same column and swimlane as itself, the subtasks will be shown in a group below the issue.
    • When you rank an issue that has subtasks, all of the subtasks that are currently grouped with that issue will be automatically moved with it.
    • Sub-task issues can only be ranked in relation to their 'sibling' issues.



Screenshot 1: Dragging and Dropping an Issue within a Column

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