Documentation for Crowd 1.2. Documentation for other versions of Crowd is available too.

We recommend that you deactivate a principal rather than deleting them, in case some applications contain historical data, e.g. documents that the user has created.

For example, a principal may be a participant in a JIRA issue. If you remove the principal from the directory managed by Crowd, JIRA will not be able to find the user details when referencing the issue. If you do need to remove the principal from Crowd, you must first remove the user's involvement in any JIRA issues, as described in the JIRA documentation.

Read more about deleting or deactivating principals in Crowd.

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