Documentation for JIRA 4.2. Documentation for other versions of JIRA is available too.

  1. Click 'Administration' in the top navigation bar.
  2. Click 'User Browser' in the left navigation column, then click 'Add User'.
  3. Enter the Username, Password, Full Name and Email Address; and (optionally) tick the box to send the user an email containing their account details. Then click the Create button. For more details, please see the documentation.
  4. The User Browser will be displayed. Locate the new user and click the 'Groups' link in the 'Operations' column.
  5. If the user is going to need to work on issues, select the 'jira-developers' group and click the 'Join' button. (If the user is only going to log issues, and not work on them, then they don't need to belong to the 'jira-developers' group.) For more about groups, please see the documentation.
    • Note: Adding your users to the 'jira-developers' group will automatically add them to the Default Members for the 'Developers' project role. For more about project roles, please see the documentation.

You may want to suggest to your users that they take a look at 'Mastering the Basics' (below). You may also want to point them to the documentation on:

(info) Your users will need to access JIRA at http://<JIRA machine name>:8080 (not http://localhost:8080).

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