Creating a Notification Scheme

JIRA can generate email notifications for various events that happen during the issue lifecycle. Notifications are defined within a notification scheme (see below), which associates particular events with particular email recipients. The notification scheme is then assigned to a particular project; note that you can use the same notification scheme for more than one project.

The events which can generate email notifications are:

Note that email notifications will only be sent to people who have permission to view the relevant issue - that is, people who:

• have the 'Browse Project' permission for the project to which the issue belongs; and
• are members of any Issue security levels that have been applied to the issue.

Also note that JIRA can only send email notifications if SMTP email has been enabled (see Email Overview).

Creating a Notification Scheme

1. Log in as a user with the 'JIRA Administrators' global permission.
2. Bring up the administration page by clicking either the 'Administration' link on the top bar or the title of the Administration box on the dashboard.
3. On the panel on the left, under the title 'Schemes, click the link labelled 'Notification Schemes'.
   
4. This will display the 'Notification Schemes' page. This page lists all of the notification schemes that JIRA currently has. Click the 'Add Notification Scheme' link.
5. In the 'Add Notification Scheme' form, enter a name for the notification scheme, and a short description of the scheme. Click the 'Add' button.
6. You are then shown the 'Edit Notifications' page. This page lists all of the above mentioned issue life cycle events, along with whom should be notified. It is currently empty.
7. Click the 'Add' link in the appropriate life cycle event row.
   
8. This will display the 'Add New Notification' page. Here you can choose who to notify, from the list of alternatives.
   
   Where:
   • Current Assignee is the user assigned to the issue.
   • Current Reporter is the user who originally created the issue
   • Current User is the user who performed the action triggering the event in question.
   • Single Email Address is any email address that you wish to alert.

     A Single Email Address notification will only be sent if the issue is publicly viewable (as the email address of a non-JIRA user could be specified, in which case a security check is not possible). Publicly viewable issues are issues which have a Permission scheme that gives the 'Browse Projects' permission to 'Anyone' (any non-logged-in users).

   • User Custom Field Value is any custom field value of type User Picker or Multi User Picker that may have been associated with issues. An example of where this can be useful, you have a custom User field called Tester, you have the tester notified when an issue is resolved.
   • (the rest are hopefully self-evident) Note that project roles are useful for defining specific team members for each project. Referencing project roles (rather than groups) in your notifications can help you minimise the number of notification schemes in your system.
9. After selecting the appropriate option, and filling in any required information for that option, click the 'Add' button.
10. You will be taken back to the 'Edit Notifications' page, with the notification you just specified now listed against the appropriate issue life cycle event.
11. Repeat steps 7 through 11 until you have specified all the notifications you want to happen.
12. If you make a mistake, or you would like to remove who is being notified, simply do so by clicking the 'delete' link beside the person/group/role.

Assigning a Notification Scheme to a Project

1. Log in as a user with the 'JIRA Administrators' global permission.
2. Bring up the administration page by clicking either the 'Administration' link on the top bar or the title of the Administration box on the dashboard.
3. A list of projects is displayed
   
4. Select the project you want by clicking on the project name. This will display the project details
5. Click the 'Select' link beside the Notification Scheme caption.
   
6. This will bring up a list of notification schemes. Select the notification scheme that you want to associate with this project.
7. Click the 'Associate' button to associate the project with the notification scheme.