Documentation for GreenHopper 6.2.x. Documentation for earlier versions of GreenHopper is [available too].

A product backlog is a high level list of customer requirements for the project that is owned by the product owner/manager.

 

To manage your backlog in GreenHopper, please see Using Plan Mode.

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18 Comments

  1. Anonymous

    Is there a dedicated "product backlog" view available in Greenhopper?

    1. Yep, there sure is. Use the Planning Board in the Project Overview mode and it will show all issues that are unreleased, this is your big bucket of stuff. Usually customers create versions to bucket those issues they want to see in the product at some point - the Product Backlog. Then within that they create the Sprints or Releases as children.

      Thanks,
      Nicholas Muldoon

      1. johnfagan

        Can you get a burndown chart for a version (i.e. Product burndown chart)?

  2. Anonymous

    Does the a story in the product backlog have to be created in 'Unscheduled" or can it be added to a version.  What I found is that when I try to move a story from a version to a sprint, it will move it but will also stay in the version.  Where as the story when moved from unschedule to a sprint will move it completely out of the unscheduled bucket.

  3. lvz

    We have a project that is on going. Instead of creating new projects we created buckets with child Sprints. Our "unscheduled" issues as you refer as the backlog is enormous. Instead we are using the parent bucket as the  backlog.

    However, how do we handle stories that don't get finished in a Sprint? I noticed that when I drag & drop the stories that weren't done into the parent bucket the data in the Sprint statistics in the Planning Board and charts change. We want to be able to go back and look at our progress of every Sprint. Should we copy any unfinished issues to the parent bucket instead? What do others do when tasks or stories don't get finish in a Sprint? I assume you drag them to the next Sprint, but this seems to change the statistics.  

  4. Anonymous

    how to conduct the product backlog?

    1. To manage your backlog in GreenHopper, please see Using Plan Mode.

       

      1. johnfagan

        yes, but what about a product backlog burn down or burn up chart (preffered)

         

        1. Can you please log a feature request for this at https://jira.atlassian.com/browse/GHS ?

          Many thanks

  5. FredC

    I have a basic question about reporting on GreenHopper.   How can I create a JQL query that lists the items tagged in the Greenhopper backlog?   I have seen filtering for the sprint field, but apparently it is limited to only 'openSprints()' and 'closedSprints()'.   To be consistent, shouldn't there be a 'sprintBacklog()' function?    Creating a filter such as:

    "project=xxxx and sprint not in closedSprints() and sprint not in openSprints()" doesn't seem to work either (the idea is everything that is not in a sprint, past or present) 

    What am I missing? This seems like such a basic use case for managing a set of issues.

    Thanks in advance

    1. Please try this:

      project=xxxx and sprint is empty

      1. Emmanuel Szabados

        This do not work if a story was in a past Sprint and was moved back in Backlog or not moved back in current Sprint.

        e.g.: I have story in previous Sprint X that was moved back in Backlog. So the Sprint Field is not empty.

        I have this query that seems working:

        project = X and issuetype not in (Epic, subTaskIssueTypes()) and (sprint is empty OR sprint not in openSprints()) and status not in (done) ORDER BY Rank ASC

         

        Let me know issues

  6. FredC

    Thank you for the response.   That almost works. 

    My filter looks like:

    project=xxxx and sprint is empty status not in (closed, resolved) and issueType not in ("problem report", Sub-task) order by rank

    This allows me to create an XML or xls report that is almost aligned with the GreenHopper Planning mode page display.   The filter picks up any issues that aren't in the open sprint.   In my case, I have a number of issues that are in the next sprint, that is, I have an open sprint, a next sprint, and a backlog.   So, even though GreenHopper lets me create a few sprints ahead, technically I suppose all the issues are still backlogged until that sprint is started. 

    What field is GreenHopper using to manage the 'next sprint(s)' lists?   How can I either filter on those or filter them out?   The goal is to be able to create the same lists of issues that I am managing with Greenhopper.   The use case is that I need to export these to some reports, other tools (I have an XML to freemind/xmind tool I wrote for example.)  I don't want to just point people at the Greenhopper web page as that requires give them an account (and I can't make it open access.)

    Shouldn't there be some automatic filters that get setup with every Greenhopper project that can be used to produce the same lists that GH manages?  Isn't this a very common use case?

    Thanks again for the response.

    -Fred

    PS.  There is something very wrong with the Captcha system used for these posts.  On average, it takes 5 or 6 captua's to get it right, and this is with 4 people looking over my shoulder so it isn't just me ...I tried to attach screen shots of these but can't ...  As a result, most of us don't use this feedback mechanism as it is just way too time consuming ... I am now on my 6th captua try with no luck ...

    7th ... 8th ...

     

     

    1. Thanks for mentioning the Captcha problem. Someone else has experienced something similar – you may like to watch/vote/comment on CONF-27886 - Getting issue details... STATUS

  7. Violette

    Hi, we would also like to know how to filter future (planned sprints that are not open) and the backlog to create a spreadsheet. It is important to have that list for upper management that can not have access to JIRA because of network, equipment or licensing issues.

    1. When viewing the backlog in Plan mode, you can select the relevant issues, right-click them and select View in Issue Navigator. From there you can export in XLS format. We hope to provide a more convenient way to do this in future.

  8. Violette

    Thank you very much Rosie!

  9. dmitry b

    It looks like the backlog list applies additional filtering criteria on top of my filter.  What are those criteria?  In other words, what would keep an issue from showing up on the backlog if its does show in the underlying filter?