Crowd Frequently Asked Questions
Known issues, hints and tips and answers to commonly raised questions about Crowd:
General FAQ on the Atlassian Website
Concepts:
- What is single sign-on (SSO)?
- What is authorisation?
- What is authentication?
- What is centralised authentication?
- What is identity management?
- What is a directory?
Technical:
- How does Crowd work? How is Crowd an "application security framework"?
- What is an application connector?
- What is a directory connector?
- How many users can Crowd manage?
- How many applications can be used with Crowd?
- We already have an LDAP server for Confluence and/or JIRA. Do we really need Crowd?
Compatibility:
- What are Crowd's system requirements?
- What directories and applications does Crowd support out of the box?
- How can Crowd be connected to new or currently unsupported applications?
- How does Crowd integrate with other Atlassian products?
- Does Crowd include Kerberos integration?
Common Evaluator Questions:
- Can Crowd run alongside another SSO solution?
- Can I setup a user frontend and login page for Crowd?
- Can I setup password-only delegated LDAP and AD integration?
- How can I filter unwanted LDAP entries?
- How do I fix a 'User Limited Exceeded' error?
- How do I fix slow performance?
- Is clustering supported?
Deployment FAQ
- Deploying Multiple Atlassian Applications in a Single Tomcat Container
- Finding the atlassian-crowd.log File
- Finding your Crowd Home Directory
- Recovering your Console application password
- Removing the 'crowd' Context from the Application URL
- Resetting the Domain Cookie Value
- Restarting the Setup Wizard from Scratch
- Self Signed Certificate
- Using Crowd in a Cluster is Not Supported
Guides, Hints and Tips
Integration FAQ
Support Policies
- Bug Fixing Policy
- How to Report a Security Issue
- New Features Policy
- Patch Policy
- Security Advisory Publishing Policy
- Security Patch Policy
- Severity Levels for Security Issues
Troubleshooting
- Finding Known Issues
- Characters in User or Group DN's that will cause problems when using Crowd
- Problems when Importing Users into MySQL
- Troubleshooting LDAP Error Codes
- Troubleshooting SSL certificates and Crowd
- How to Optimise Crowd Client Caching
- Troubleshooting Crowd Performance
- Troubleshooting SSO with Crowd
- Troubleshooting CrowdID
RELATED TOPICS
Labels:
Page:
Deployment FAQ
Page:
Guides, Hints and Tips
Page:
Integration FAQ
Page:
Support Policies
Page:
Troubleshooting







11 Comments
Hide/Show CommentsDec 13, 2006
Miles Metcalfe
I work for a UK higher education institution. You may well have a point about SAML, but the UK education community is proceeding full speed ahead with federated access management (essentially Shibboleth, but that's not quite the official position). Right now, I would like to be able to easily Shibbolise Confluence and JIRA. By round about 2008, it'll be a purchasing requirement. Crowd potentially solves an important problem for us (as well as being Atlassian customers, we are Jive Software customers), but I am in that 2% of customers who need SAML. By the way, on your list of customers here, Universities make up quite a lot more than 2%.
Jan 02, 2007
Ernest Wong
Hi Miles,
Just a quick note - I believe that Internet2 is currently working on integrating Confluence with Shibboleth, which you may be interested in:
https://spaces.internet2.edu/display/SHIB/ShibbolizedConfluence
Cheers,
Ernest
Jan 04, 2007
Miles Metcalfe
Hi Ernest
Thanks for the link! I am still in the market, though, for a drop in "Education's favourite Java web-applications" SSO tool with Shibboleth integration.
Cheers
Miles
May 22, 2007
Carl Ansley
Another vote for SAML. Regardless of the (no doubt valid) issues raised, my company heavily uses Google Apps and Google Apps current only supports SAML to my knowledge. It's tough for me to recommend Crowd if it doesn't support a major part of our infrastructure.
Jul 30, 2007
Anonymous
What about SPNEGO? For an Intranet deployment, my users want automatic authentication.
Jun 23, 2008
Anonymous
I respect your decision. However, as my company (educational non-profit) is looking to move away from a homegrown SSO solution, we're leaning towards SAML since that seems to be where the momentum is for our sector. As a Jive customer, I'd still perhaps consider using crowd for internal software development, if we were to adopt the atlassian products wholesale.
Jun 24, 2008
Dave O'Flynn
We're currently working on limited SAML support - particularly for Google Apps.
Once we have that up and working, we'll start looking at broader support for the specification.
Jan 11, 2012
Anonymous
We're using both AD and Google Apps. Everything's integrated nicely with on-prem Atlassian. SPNEGO mentioned above would be awesome.
Jan 11, 2012
Anonymous
"on-prem" = Crowd + JIRA + Confluence
Jan 11, 2012
Anonymous
Does anyone use CAS or a Shibboleth derivative?
Jan 15, 2012
Anonymous
The link to http://www.atlassian.com/software/crowd/learn/faq.jsp is 404 broken.
Add Comment