Git returns "Insufficient permissions" even after an SSH key has been added

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

When pushing to a repository, the following is returned on the command line, even though SSH keys have been added to the repository or the user's profile, with write access:

fatal: remote error: Insufficient permissions 
You cannot push to <branch-name>. Pushing requires write access and your access is read-only. 
fatal: Could not read from remote repository.

Diagnosis

Diagnostic Steps

Ensure an SSH key has been added for the user or the repository, with write access: 


Attempt to push a change to the repository: 

Cause

The user likely has another SSH key somewhere on the filesystem, that is different from the one added to Bitbucket Server.

Resolution

  • Check the ~/.ssh/config file for a path to another SSH public key
  • Add this key in place of the one currently added to the repository or the profile

Last modified on Mar 1, 2022

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