Log in with Google Apps

Logging in to Atlassian Cloud using Google

Once you've connected your Atlassian Cloud site to Google Apps, your users will log in by selecting Log in with Google.

Enabling 2-step verification

While enabling 2-step verification for your domain is optional, we strongly recommend doing this to help mitigate any security issues that could arise through Google Apps.

  1. Log in to your Google Apps account as an administrator
  2. Select the setting to allow users to turn on 2-step verification (Search the Google help to locate this setting, as it may appear in different areas depending on your version of Google Apps.)

See the Google Apps documentation for information on how to help your users start using 2-factor authentication.

Understanding your Atlassian Cloud and Google Apps passwords

Once you've connected to Google Apps, your users might need two passwords; one for Google Apps, and one for Atlassian Cloud. 

Google Apps password Atlassian Cloud password
  • Used to access Atlassian products
  • Can be reset through Google
  • Password policy is set via Google Apps administration
  • Used to access site admin functions like RSS feeds, REST API access, and WebDAV uploads
  • Can be reset by selecting Having trouble logging in? on the login screen.
  • Password policy is set by Atlassian and can't be changed

These two passwords are managed separately. New users may be asked to set their Atlassian Cloud password when they first access an Atlassian product. If they don't have an Atlassian Cloud password, and they need one, they can set it by selecting Having trouble logging in? on the login screen.

Logging out

If you log out of your instance while you're still logged in to Google Apps, you can return to your instance without entering your password.

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